Privacy Policy

1. Who We Are

V&S CORPORATIONS is a licensed, bonded, and insured all-in-one general contractor headquartered in Artesia, California (CSLB License #1131185). We have served property managers, apartment owners, HOAs, and commercial property owners across Southern California since 1989.

This Privacy Policy applies to personal information collected through our website (vscorporations.com), our quote request forms, digital employee business cards (vCards), contact forms, phone communications, email exchanges, and our official advertising campaigns on Meta platforms (Facebook and Instagram).

2. Information We Collect

We collect information you provide directly to us when inquiring about our services or requesting contractor bids:

• Contact Information: Full name, company/property management firm name, email address, office phone number, mobile number.
• Property & Project Details: Property address, unit numbers, type of property (multifamily, commercial, HOA, single-family), requested service scopes (Cleaning, Water Damage, Carpet and Flooring, Maintenance and Remodeling, ADU and Construction), timeline, and project budget.
• Communication Records: Notes, job site photos, service inquiries, and consultation notes from phone calls, emails, or SMS messages.
• Appointment Data: Date and time requested for estimates or on-site inspections through our integrated scheduling systems (such as Calendly).
• Automatically Collected Technical Information: IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and interaction data via cookies and analytics.

3. How We Use Your Information

We use the personal information collected exclusively for legitimate business and contracting purposes:

• To generate, price, and deliver accurate estimates, bids, and proposals for your properties.
• To coordinate, dispatch, and execute requested contractor services (unit turnovers, emergency water extraction, flooring replacement, repairs, remodeling, or ADU construction).
• To communicate with you regarding project status, work orders, invoices, and schedule changes.
• To respond to your inquiries submitted via our website, digital business cards, or social media ads.
• To provide 24/7 emergency water damage response and insurance restoration documentation.
• To improve our website performance, service delivery, and customer experience.
• To comply with California State License Board (CSLB) contracting regulations, insurance claim requirements, and applicable municipal codes.

4. Facebook & Social Lead Ads Disclosure

When you submit an inquiry through a Meta Lead Ad (Facebook or Instagram form) or interact with our promotional offers:

• The contact information you provide (such as your name, email, phone number, and property type) is securely transmitted directly to our authorized customer service team.
• We use this data solely to contact you regarding the specific quote, offer, or service you requested.
• We never resell, transfer, or disclose Facebook lead form submissions to data brokers or third-party marketing companies.
• You may request deletion of your lead data at any time by contacting us at [email protected].

5. Sharing and Disclosure of Information

We do not sell, rent, lease, or trade your personal information to third parties under any circumstances.

We may share information only in the following limited situations:

• Authorized Personnel: With our licensed project managers, estimators, dispatchers, and field technicians who need the information to perform the work on your property.
• Essential Service Providers: With trusted technology providers operating under strict confidentiality agreements who support our operations (such as secure cloud hosting, email delivery, and SMS dispatch systems).
• Insurance Carriers (When Authorized): For water damage restoration and insurance claims, documentation is shared with your designated insurance adjuster only with your explicit consent.
• Legal Requirements: If required by law, subpoena, or to protect the safety, property, and legal rights of V&S CORPORATIONS, our clients, or the public.

6. Cookies & Tracking Technologies

Our website uses standard cookies and web beacons to improve navigation, maintain sessions, and understand how visitors interact with our content.

• Essential Cookies: Required for proper website functionality, security, and administrative login.
• Analytics Cookies: Help us measure visitor engagement, popular service pages, and website performance.
• Advertising & Conversion Tags: Tools such as Meta Pixel help us measure the effectiveness of our Facebook advertising and ensure our ads are shown to relevant property managers and building owners.

You can instruct your web browser to refuse all cookies or notify you when a cookie is being sent. Disabling cookies will not prevent you from browsing our service catalogs or contacting us.

7. Data Security & Storage

We implement industry-standard administrative, technical, and physical security measures to safeguard your information:

• All website traffic is encrypted using 256-bit Secure Sockets Layer / Transport Layer Security (HTTPS/SSL).
• Database records and customer leads are maintained in secure, access-controlled databases with strict credential authentication.
• We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with contractor licensing record-keeping requirements, and resolve any disputes.

8. California Privacy Rights (CCPA / CPRA / CalOPPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

• Right to Know: You have the right to request what personal information we have collected, used, or disclosed about you over the past 12 months.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain legal exceptions (such as maintaining records of completed construction contracts).
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Non-Discrimination: We will never discriminate against you, deny you services, or charge different prices for exercising your privacy rights.
• "Do Not Sell or Share My Personal Information": V&S CORPORATIONS does not sell your personal information.

9. Communications & Opt-Out

If you receive service notifications, quote updates, or promotional emails from us, you may opt out at any time by:

• Clicking the "Unsubscribe" link in any promotional email.
• Replying "STOP" to any text/SMS message received from our team.
• Contacting us directly at [email protected] or calling (562) 444-1220.

10. Contact Us Regarding Your Privacy

If you have questions, comments, or wish to exercise your privacy rights under California law, please contact our administrative office: